At Ingrid Outdoors, we are committed to delivering your travel accessories, camping gear, and hiking gear safely and efficiently. This Shipping Policy explains how we process and deliver orders worldwide.
Order Processing
All orders are processed within 2–4 business days after confirmation. You will receive a notification once your order has been shipped.
Shipping Methods
We partner with trusted courier and logistics providers to ensure safe and timely delivery of your orders. Shipping times may vary depending on your location, but we strive to deliver as quickly as possible.
Delivery Time
Estimated delivery times are 7–21 business days depending on the destination country. Please note that delivery times may be affected by customs clearance, courier delays, or local conditions beyond our control.
Cash on Delivery
Ingrid Outdoors operates worldwide and only accepts Cash on Delivery (COD) as the payment method. Please ensure that someone is available at your delivery address to receive the package and complete the payment.
Order Tracking
Where available, we will provide tracking information once your order has been shipped. Tracking details may take some time to update after dispatch.
Delayed or Lost Orders
If your order is delayed or does not arrive within the estimated time, please contact us at [email protected] with your order details. We will work with our shipping partners to resolve the issue.
Contact Us
For questions or concerns about shipping, please contact us at [email protected].